Refund and Digital Services Policy

Version 1.2
Effective Date: August 2026


1. Overview

This policy governs purchases, subscriptions, memberships, and digital services provided through DayStalkers, the Bigfoot Atlas, Cryptanthropus LLC, and related research platforms.

Please review this policy before purchasing any digital product or subscription.

2. Digital Nature of the Services

DayStalkers provides digital research tools, historical databases, interactive mapping, analytical systems, documentation, newsletters, subscription services, and related online resources.

Access to digital services may be granted immediately after successful payment, account verification, or administrative approval.

Because digital access is generally delivered immediately, the purchased service is considered substantially fulfilled once access has been provided.

3. Bigfoot Atlas Membership

Bigfoot Atlas membership is currently offered at $9.95 per month unless a different price, promotional rate, or billing arrangement is clearly disclosed at the time of purchase.

Membership provides digital access to the features and services described at the time of purchase. Subscription charges are processed through the payment provider identified during checkout.

4. Refund Policy

Unless otherwise stated at the time of purchase or required by applicable law, digital memberships, subscriptions, downloadable products, and access-based services are non-refundable.

Refund requests resulting from billing errors, duplicate charges, or unauthorized transactions will be reviewed individually after verification.

Approved refunds, when applicable, will generally be returned using the original payment method whenever reasonably possible.

5. Subscription Renewal and Cancellation

Subscription services may renew automatically at the end of each billing period unless cancelled before the next renewal date.

Subscribers are responsible for managing and cancelling their subscriptions prior to renewal if they do not wish to continue service.

Cancellation prevents future billing but does not retroactively refund subscription periods that have already begun.

Unless specifically stated otherwise, subscribers retain access through the end of the paid billing period.

6. Billing Issues

If you believe you were charged incorrectly, charged multiple times, or experienced another billing problem, please contact DayStalkers before initiating a payment dispute whenever possible.

Many billing issues can be resolved quickly without involving a chargeback.

7. Chargebacks and Payment Disputes

Fraudulent or abusive chargebacks may result in suspension or permanent termination of Atlas access.

Legitimate payment disputes will be investigated fairly, and supporting documentation may be requested during the review process.

8. Account Suspension or Termination

Accounts may be suspended or terminated for violations of the Terms of Service, Community Guidelines, fraudulent activity, manipulation of Atlas data, abuse of the Services, security threats, or other misuse.

Refunds are generally not provided for accounts suspended or terminated because of policy violations, except where required by applicable law.

9. Third-Party Payment Processing

Payments may be processed through third-party payment providers.

Those providers are responsible for payment processing, transaction security, and storage of payment-card information according to their own terms and privacy policies.

DayStalkers generally receives only the transaction and customer information necessary to verify payment, manage subscriptions, and control access.

10. Service Availability and Changes

The Bigfoot Atlas and Cryptanthropus LLC research services may continue to evolve over time.

Features, documentation, datasets, analytical models, interfaces, subscriptions, and research tools may be modified, expanded, improved, reorganized, replaced, or discontinued.

Such changes are part of the normal development of an online research platform and do not automatically qualify for refunds.

11. Technical Problems

Temporary outages, maintenance periods, software updates, Internet disruptions, third-party service interruptions, or other technical issues may occasionally affect availability.

DayStalkers will make reasonable efforts to restore service but does not guarantee uninterrupted availability.

A temporary interruption does not automatically create a right to a refund unless required by applicable law or expressly stated by DayStalkers.

12. Relationship to Terms of Service

This policy supplements the DayStalkers Terms of Service. If this policy conflicts with the Terms of Service, the Terms of Service control to the extent of the conflict.

13. Changes to This Policy

This policy may be updated as the Services, payment systems, applicable laws, or business practices evolve.

The most current version will be published through the DayStalkers Legal Center with a revised effective date.

14. Contact

Questions regarding subscriptions, billing, cancellations, or refunds may be submitted through the DayStalkers contact page.

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DayStalkers Bigfoot Atlas
A Cryptanthropus LLC Project
© 2026 Cryptanthropus LLC
© 2026 Daniel Reidmiller